Terms and conditions
Collection of information
Use of collection information
Storage of collected information
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can contact us. Our details are at the bottom of this page.
What data do we collect?
We collect the following personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
- Sign-up online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Through donations made to the charity
How will we use your data?
We collect your data so that we can:
- Process your donation or order and manage your account.
- Email you with information about our work and special offers.
When we process your donation, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
We use the DonorBox™ payment gateway for online credit card transactions. DonorBox interfaces with the Stripe, PayPal, Apple Pay, Google Pay, and Amazon Pay payment platforms, but does not store credit card details within its system. These platforms process online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the DonorBox gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by us or any outside party
- All transaction data is encrypted for storage within the Stripe, PayPal, Apple Pay, Google Pay, and Amazon Pay payment bank grade data centres, further protecting your credit card data.
- DonorBox at no time touches your funds; all monies (minus processing fees) are transferred from your credit card to our merchant account.
Refunds and cancellations
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members within our organisation.
If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of any marketing email we send you.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website only uses functionality cookies – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
Privacy policies of other websites
How to contact us
Call us at: 1 (888) 248-4208
Email us at: firstname.lastname@example.org
Borneo Orangutan Survival USA
6469 Almaden Expwy, Suite 80
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the US Government.
Looking for something else?
A real adventure awaits
A unique opportunity to help protect and preserve a vulnerable species, while enjoying the benefits of yoga and meditation where proceeds from the trip costs go directly to The Borneo Orangutan Survival Foundation.
- A private tour of our Orangutan Sanctuary
- 3 delicious, organic meals a day
- Daily yoga & wellness classes and workshops
And much more!
If you would rather do a one-time or recurring donation to support our orangutan and rainforest conservation work you can do so by clicking here.